Return/Refund Policy

We can accept the refund with the below conditions.

1. Product Demaged in delivery when arriving.
2. Product Wrong Sending to wrong address
3. Product with Faulty Functionality
4. Product sending with wrong option

We will request to have the video/photo to show the problem when we need to
approve the refund. No refund can be accepted without the required proof.

We can not accept the below conditions

1. Customer complaint the product is not as expected. Dropshipper will have the verify the product before putting on site for selling.
2. Customer do not like the product and wanna return for refund. As we are dropshipping company from china, return is not a option now. Wefullfill will not accept “do not like the product”
3. Slightly demaged Packing. International air post may lead some slightly demaged of the packing box.Wefullfill can not gurantee 100% perfect packing condition in the long way of international transit. Any broken in product can apply for refund.
4. Shipping delay based on our Shipping Policy https://wefulfil.com.au/shipping/ 

Any approved refund request will be sorted within 24 hours with a email notice
sending out.